Front desk ReportAgent
Service inbox digest
At 08:00 every open request is grouped by topic, oldest first.
- Service inbox
Service inbox · Intercom + Discontinue.dev
AI automation with Intercom for hotel teams
Read Intercom conversations, contacts, companies and Help Center articles – follow customer requests, maintain articles and add internal notes.
What Discontinue can read and write
- Agent permissions
- Whole connectionAn agent gets every tool of the connection; read and write labels decide what asks for approval.
- Report data
- Report data varies by toolSome reads may return part of the data; the connection's page shows which, and each report says so.
What the use cases use in Intercom
- Read Read open conversations and threads
You connect your account and decide which data and actions are permitted.
Use cases with Intercom
How it connects
API key for the vendor’s MCP server.
A possible workflow
Every morning, summarise the open conversations that have been waiting more than a day for a reply.
Automate your hotel's daily work with Intercom.
Connect Intercom, describe the job, review the first run.