Management & back office Agent
Meeting action items
Every evening, the day’s agreed action items are in the task tool with owner and due date.
- Meetings
- Tasks & projects
Tasks & projects · awork + Discontinue.dev
AI automation with awork for hotel teams
Read and maintain your team's awork projects, tasks, time tracking and workload – create tasks, evaluate tracked time and keep track of workload.
What Discontinue can read and write
- Agent permissions
- Per areaAn admin grants an agent one or more areas, each with its own actions.
- Report data
- Report data varies by toolSome reads may return part of the data; the connection's page shows which, and each report says so.
What the use cases use in awork
- ReadWrite Check existing tasks, create new ones with owner and due date
- ReadWrite Check open jobs, create a new job
- Read Add the status of the related job(optional)
You connect your account and decide which data and actions are permitted.
Use cases with awork
- Maintenance Agent
Guest-reported defects as jobs
Twice a day, reported defects become jobs with room and description, without duplicates.
- Guest journey tool
- Tasks & projects / Housekeeping & maintenance
- Maintenance Agent Agent inbox
Report defects by email
One email with a photo to the agent inbox is enough: the job is in the task tool and whoever reported it gets the job number.
- Tasks & projects / Housekeeping & maintenance
- Maintenance Report
Out-of-order rooms
At 08:30 every blocked room arrives with reason, duration and job status; forgotten blocks stand out right away.
- PMS
How it connects
API key for the vendor’s API.
A possible workflow
Every Monday, summarise the hours tracked last week per project and person.
Automate your hotel's daily work with awork.
Connect awork, describe the job, review the first run.