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Guest journey tool · LIKE MAGIC + Discontinue.dev

AI automation for LIKE MAGIC hotels

Connect the guest journey, messages and tasks with information from your other systems.

  • Guest journey
  • Messages
  • Tasks

What Discontinue can read and write

Agent permissions
Per areaAn admin grants an agent one or more areas, each with its own actions.
Report data
Report data varies by toolSome reads may return part of the data; the connection's page shows which, and each report says so.

What the use cases use in LIKE MAGIC

  • Read Add guest messages and check-in status(optional)
  • Read Read guest messages
  • Read Read pre-check-in, requests and guest messages

You connect your account and decide which data and actions are permitted.

Use cases with LIKE MAGIC

  • Front desk Report

    Daily briefing

    At 07:00 the briefing is in the inbox: arrivals, returning guests, open cases and groups.

    • PMS
    ≈ 15 min/day
  • Front desk ReportAgent

    Guest message digest

    One summary per shift: open requests and handovers for the next team.

    • Guest journey tool
    ≈ 10 min/day
  • Front desk ReportAgent

    Pre-arrival requests

    At 16:00 a list of every request for tomorrow’s arrivals arrives, with the department responsible.

    • PMS
    • Guest journey tool
    ≈ 10 min/day
  • Maintenance Agent

    Guest-reported defects as jobs

    Twice a day, reported defects become jobs with room and description, without duplicates.

    • Guest journey tool
    • Tasks & projects / Housekeeping & maintenance
    ≈ 10 min/day

How it connects

API client credentials.

A possible workflow

Summarise outstanding guest requests for the next shift and add context from your PMS.

Automate your hotel's daily work with LIKE MAGIC.

Connect LIKE MAGIC, describe the job, review the first run.

All integrations