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Show recent guest reviews on your hotel website automatically

Every Friday up to three new quotes from public reviews, with name and platform, are ready as a change; they go live after approval.

Trigger
weekly, Friday
Guide value
≈ 4 minutes per property and day (estimate)
Systems
  • Discontinue Pages
  • Reviews

Today

The website has shown the same three quotes for years, while good reviews come in every week.

Afterwards

Every Friday up to three new quotes from public reviews, with name and platform, are ready as a change; they go live after approval.

How to set it up

  1. 01

    Describe the task

    In plain language, the way you would explain it to a new colleague. The description below is a starting point.

  2. 02

    Review the first run

    Discontinue shows you the result before anything runs on a schedule.

  3. 03

    From then on it runs

    On a schedule or when something happens. You can change it in chat at any time.

Description to copy
Every Friday at 9:00, pick up to three positive reviews from last week in our review tool (5 of 5 stars or at least 9 of 10 points) that say something concrete about our property. Only take public reviews. Shorten them without changing their meaning, mark cuts with […], and add only the first name and the initial of the last name, plus the platform. Put them in the reviews section of our website, in the language they were written in; the section shows at most six quotes, and new ones replace the oldest. Don’t rewrite or invent anything and don’t reply to reviews. Save everything as one change and publish it only after approval.

Step by step in the documentation: Create an agent in chat.

What the result looks like

The agent works from your description and reports what it did and what is open.

What stays with you

You decide which quotes go on the website. Discontinue only shortens, rewrites nothing, and nothing goes live without approval.

Systems and permissions

Software, any one of themAccessWhat for
Discontinue Pages
writeEdit the website’s reviews section, save it as a change and publish it after approval
ReviewsreadRead public reviews with score, text, name and platform

Which data and actions are available depends on each system’s interface. When you connect a system you decide what is granted; every run is logged.

Frequently asked questions

Are the reviews changed?

Only shortened, never rewritten: cuts are marked with […], and only the first name, the initial of the last name and the platform appear. A quote goes live only after approval.

Which permissions does “Guest reviews on the website” need?

Discontinue Pages: write, Edit the website’s reviews section, save it as a change and publish it after approval; Reviews (MARA or Hospitable): read, Read public reviews with score, text, name and platform. When you connect a system you decide which areas and actions are granted. Everything else stays off-limits.

What happens when a rule does not apply?

Agents only work with the systems and actions you granted. Where a rule does not apply, a person decides, and every step is logged.

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    SEO visibility

    Every Monday, visibility, big ranking moves and the comparison with competitors arrive.

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    Social post drafts

    Every Thursday, drafts for next week sit in the content calendar, ready for approval.

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All use cases

Start this use case

Create your account. Once we approve it, connect your systems and paste the description into chat.