Show recent guest reviews on your hotel website automatically
Every Friday up to three new quotes from public reviews, with name and platform, are ready as a change; they go live after approval.
- Trigger
- weekly, Friday
- Guide value
- ≈ 4 minutes per property and day (estimate)
- Systems
- Discontinue Pages
- Reviews
Today
The website has shown the same three quotes for years, while good reviews come in every week.
Afterwards
Every Friday up to three new quotes from public reviews, with name and platform, are ready as a change; they go live after approval.
How to set it up
- 01
Describe the task
In plain language, the way you would explain it to a new colleague. The description below is a starting point.
- 02
Review the first run
Discontinue shows you the result before anything runs on a schedule.
- 03
From then on it runs
On a schedule or when something happens. You can change it in chat at any time.
Every Friday at 9:00, pick up to three positive reviews from last week in our review tool (5 of 5 stars or at least 9 of 10 points) that say something concrete about our property. Only take public reviews. Shorten them without changing their meaning, mark cuts with […], and add only the first name and the initial of the last name, plus the platform. Put them in the reviews section of our website, in the language they were written in; the section shows at most six quotes, and new ones replace the oldest. Don’t rewrite or invent anything and don’t reply to reviews. Save everything as one change and publish it only after approval.
Step by step in the documentation: Create an agent in chat.
What the result looks like
The agent works from your description and reports what it did and what is open.
What stays with you
You decide which quotes go on the website. Discontinue only shortens, rewrites nothing, and nothing goes live without approval.
- Selected
- 3 of 19 new reviews
- Reviews section
- 6 quotes · 3 older ones replaced
- Change
- awaiting approval
Sample data. Your output uses your property’s data.
Systems and permissions
| Software, any one of them | Access | What for |
|---|---|---|
| Discontinue Pages | write | Edit the website’s reviews section, save it as a change and publish it after approval |
| Reviews | read | Read public reviews with score, text, name and platform |
Which data and actions are available depends on each system’s interface. When you connect a system you decide what is granted; every run is logged.
Frequently asked questions
Are the reviews changed?
Only shortened, never rewritten: cuts are marked with […], and only the first name, the initial of the last name and the platform appear. A quote goes live only after approval.
Which permissions does “Guest reviews on the website” need?
Discontinue Pages: write, Edit the website’s reviews section, save it as a change and publish it after approval; Reviews (MARA or Hospitable): read, Read public reviews with score, text, name and platform. When you connect a system you decide which areas and actions are granted. Everything else stays off-limits.
What happens when a rule does not apply?
Agents only work with the systems and actions you granted. Where a rule does not apply, a person decides, and every step is logged.