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Channel manager · Channex + Discontinue.dev

AI automation for Channex hotels

Read and maintain properties, room types, rate plans, availability and bookings in Channex – push rates and restrictions to the booking channels and pick up new, modified and cancelled bookings.

  • Channel manager
  • Availability
  • Rates
  • Bookings

What Discontinue can read and write

Agent permissions
Per areaAn admin grants an agent one or more areas, each with its own actions.
Report data
Report data varies by toolSome reads may return part of the data; the connection's page shows which, and each report says so.

What the use cases use in Channex

  • Read Read reservations and availability
  • Read Check availability for the requested dates
  • Read Read rates, availability and restrictions in the channel manager

You connect your account and decide which data and actions are permitted.

Use cases with Channex

  • Front desk Agent

    Overbooking check

    Checked twice a day; a message only comes when there is a hit.

    • PMS / Channel manager
    ≈ 2 min/day
  • Sales & groups Agent Agent inbox

    Capture group requests

    Minutes after a request is forwarded it is in the CRM, and the same thread holds availability and an offer draft.

    • PMS / Channel manager
    • CRM & leads
    ≈ 15 min/day
  • Revenue Report

    Rate and availability check

    At 07:15 every discrepancy for the next 90 days is listed: date, room type, rate and both values.

    • Channel manager
    • PMS
    ≈ 10 min/day

How it connects

API key for the vendor’s API.

A possible workflow

Every morning, list per property the bookings that came in, changed or were cancelled since yesterday.

Automate your hotel's daily work with Channex.

Connect Channex, describe the job, review the first run.

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