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Front desk Report

Automatic daily briefing for the front desk

At 07:00 the briefing is in the inbox: arrivals, returning guests, open cases and groups.

Trigger
daily at 07:00
Guide value
≈ 15 minutes per property and day (estimate)
Systems
  • PMS

Today

Pull arrivals, returning guests and guest messages together from several systems every morning.

Afterwards

At 07:00 the briefing is in the inbox: arrivals, returning guests, open cases and groups.

How to set it up

  1. 01

    Describe the task

    In plain language, the way you would explain it to a new colleague. The description below is a starting point.

  2. 02

    Review the first run

    Discontinue shows you the result before anything runs on a schedule.

  3. 03

    From then on it runs

    On a schedule or when something happens. You can change it in chat at any time.

Description to copy
Every morning at 7:00, send me a daily briefing: all of today’s arrivals with arrival time, returning guests marked, open guest messages from our guest journey tool, and groups in their own section. Keep it short, one line per arrival.

Step by step in the documentation: Create a report in chat and Schedule a report.

What the result looks like

The report arrives on schedule, wherever your team reads it.

What stays with you

You decide what to do about the open cases.

Systems and permissions

Software, any one of themAccessWhat for
PMSreadRead arrivals, guests and groups
Guest journey tool (optional)readAdd guest messages and check-in status
Team channels (optional)writeDeliver the result to the team inbox or channel

Which data and actions are available depends on each system’s interface. When you connect a system you decide what is granted; every run is logged.

Frequently asked questions

Can the briefing go to our team channel instead of the inbox?

Yes. You choose the delivery when you set it up, for example by email or to a channel in your team chat.

Which permissions does “Daily briefing” need?

PMS (Apaleo, Oracle OPERA Cloud, Cloudbeds, Beds24, or Hospitable): read, Read arrivals, guests and groups. When you connect a system you decide which areas and actions are granted. Everything else stays off-limits.

Does every run cost AI credit?

No. A report is built once with AI and then runs from its saved definition. Scheduled report runs cost no credit.

  • Front desk Agent

    Assign rooms

    By 06:30 rooms are assigned in the PMS by your house rules, open cases are flagged.

    • PMS
    ≈ 20 min/day
  • Front desk Agent

    Overbooking check

    Checked twice a day; a message only comes when there is a hit.

    • PMS / Channel manager
    ≈ 2 min/day
  • Front desk ReportAgent

    Guest message digest

    One summary per shift: open requests and handovers for the next team.

    • Guest journey tool
    ≈ 10 min/day
All use cases

Start this use case

Create your account. Once we approve it, connect your systems and paste the description into chat.