Check due hotel deposits and prepayments automatically
At 09:15 every reservation with a due, unpaid deposit arrives, groups and near arrivals first.
- Trigger
- daily at 09:15
- Guide value
- ≈ 8 minutes per property and day (estimate)
- Systems
- PMS
Today
Search the reservation list for due deposits and compare them with incoming payments.
Afterwards
At 09:15 every reservation with a due, unpaid deposit arrives, groups and near arrivals first.
How to set it up
- 01
Describe the task
In plain language, the way you would explain it to a new colleague. The description below is a starting point.
- 02
Review the first run
Discontinue shows you the result before anything runs on a schedule.
- 03
From then on it runs
On a schedule or when something happens. You can change it in chat at any time.
Every morning at 9:15, send me every reservation whose deposit or prepayment under the rate was due by today and is still unpaid: guest or company, arrival, rate, amount due, due date and days overdue. Groups and arrivals in the next 7 days first. Don’t write to any guest, don’t charge anything and don’t cancel anything.
Step by step in the documentation: Create a report in chat and Schedule a report.
What the result looks like
The report arrives on schedule, wherever your team reads it.
What stays with you
You decide whether to remind, wait or cancel. Discontinue writes to no guest, charges nothing and cancels nothing.
- Due and unpaid
- 7 reservations · €3,460
- Arriving within 7 days
- 2 · 1 of them a group
- Fell due today
- 3
Sample data. Your output uses your property’s data.
Systems and permissions
| Software, any one of them | Access | What for |
|---|---|---|
| PMS | read | Read reservations, the rates’ payment terms and payments |
| Payments (optional) | read | Match payments at the payment provider |
| Team channels (optional) | write | Deliver the result to the team inbox or channel |
Apaleo
Oracle OPERA Cloud
Cloudbeds
Beds24
Hospitable
Mollie
PayPal
Slack
TelegramWhich data and actions are available depends on each system’s interface. When you connect a system you decide what is granted; every run is logged.
Frequently asked questions
Does Discontinue remind guests about the deposit?
Not in this use case. The list goes to your team; you decide whether and how to remind.
Which permissions does “Deposits due” need?
PMS (Apaleo, Oracle OPERA Cloud, Cloudbeds, Beds24, or Hospitable): read, Read reservations, the rates’ payment terms and payments. When you connect a system you decide which areas and actions are granted. Everything else stays off-limits.
Does every run cost AI credit?
No. A report is built once with AI and then runs from its saved definition. Scheduled report runs cost no credit.