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Use cases

Hotel work you can hand off today.

Each use case shows what happens by hand today, what runs by itself afterwards and which systems you connect for it. Copy the description and use it in chat.

See a day in the hotel
Department
I use …
Type

9 use cases

  • Accounting & finance Report

    Payment report

    Payment status, open balances and discrepancies arrive regularly as a report.

    • PMS
    ≈ 10 min/day
  • Accounting & finance Report

    Month-end export

    Every month the Excel files land in the accountant’s SFTP directory, named the way their system expects.

    • PMS
    • Accounting & banking / SFTP
    ≈ 3 min/day
  • Accounting & finance Report

    Match bank transactions

    On weekdays at 09:30 the new bank transactions are matched; only what doesn’t fit lands with you.

    • PMS
    • Accounting & banking
    ≈ 15 min/day
  • Accounting & finance Agent

    Receivables to collections

    Every Monday a list of overdue invoices; whatever you approve is filed as a collection case.

    • Accounting & banking / PMS
    • Accounting & banking
    ≈ 6 min/day
  • Accounting & finance Agent Agent inbox

    File supplier invoices

    Every invoice sent to the agent inbox is checked: complete ones are filed in accounting after your approval, gaps and duplicates go to the team.

    • Accounting & banking
    • Team channels
    ≈ 10 min/day
  • Accounting & finance Report

    No-show fee check

    At 10:30 every no-show and late cancellation without a charged fee is listed, with the amount under the cancellation policy.

    • PMS
    ≈ 10 min/day
  • Accounting & finance Report

    Deposits due

    At 09:15 every reservation with a due, unpaid deposit arrives, groups and near arrivals first.

    • PMS
    ≈ 8 min/day
  • Accounting & finance Report

    Payment dispute digest

    On weekdays at 09:45 every open dispute arrives with its deadline and the matching reservation, shortest deadline first.

    • Payments
    ≈ 3 min/day
  • Accounting & finance Report

    Duplicate invoice check

    Every Tuesday a list of possible duplicates is ready, both documents side by side, before the next payment run.

    • Accounting & banking
    ≈ 6 min/day

A day in the hotel

What runs by itself, and when. Example times: you set them when you set things up.

Also, without a fixed time

Step by step in the documentation: How to use a use case.

Which routine do you hand off first?

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