Hand overdue hotel invoices to collections after approval
Every Monday a list of overdue invoices; whatever you approve is filed as a collection case.
- Trigger
- weekly, Monday
- Guide value
- ≈ 6 minutes per property and day (estimate)
- Systems
- Accounting & banking / PMS
- Accounting & banking
Today
Overdue invoices sit around because preparing them for collections takes time.
Afterwards
Every Monday a list of overdue invoices; whatever you approve is filed as a collection case.
How to set it up
- 01
Describe the task
In plain language, the way you would explain it to a new colleague. The description below is a starting point.
- 02
Review the first run
Discontinue shows you the result before anything runs on a schedule.
- 03
From then on it runs
On a schedule or when something happens. You can change it in chat at any time.
Every Monday at 9:00, check all invoices more than 45 days overdue. Send me a list with customer, amount, due date and any partial payments. Only file a case with our collection service once I have approved it individually. Don’t write to any customer yourself.
Step by step in the documentation: Create an agent in chat.
What the result looks like
The agent works from your description and reports what it did and what is open.
What stays with you
You decide which receivable goes to collections. Nothing is handed over without your approval, and Discontinue writes to no customer.
- Over 45 days
- 6 invoices · €3,870
- Approved
- 2 · case filed
- On hold
- 4
Sample data. Your output uses your property’s data.
Systems and permissions
| Software, any one of them | Access | What for |
|---|---|---|
| Accounting & banking or PMS | read | Read open invoices, due dates and payments |
| Accounting & banking | read and write | File a collection case after approval |
| Team channels (optional) | write | Deliver the result to the team inbox or channel |
sevDesk
Pennylane
Qonto
Debitura
Apaleo
Oracle OPERA Cloud
Cloudbeds
Beds24
Hospitable
Slack
TelegramWhich data and actions are available depends on each system’s interface. When you connect a system you decide what is granted; every run is logged.
Frequently asked questions
Does Discontinue hand over receivables without asking?
No. Every case needs your approval; without it, it stays a list.
Which permissions does “Receivables to collections” need?
Accounting & banking or PMS (sevDesk, Pennylane, Qonto, Debitura, Apaleo, Oracle OPERA Cloud, Cloudbeds, Beds24, or Hospitable): read, Read open invoices, due dates and payments; Accounting & banking (Debitura): read and write, File a collection case after approval. When you connect a system you decide which areas and actions are granted. Everything else stays off-limits.
What happens when a rule does not apply?
Agents only work with the systems and actions you granted. Where a rule does not apply, a person decides, and every step is logged.